Privacy Policy — Pillar Electric, LLC

Last Updated: August 30, 2026

Pillar Electric, LLC ("Pillar Electric," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information, including when we communicate with you via text message (SMS).

Our Business Information

Pillar Electric, LLC
Address: 310 N Dobson Rd #4, Mesa, AZ 85201
Phone: (602) 900-1667
Email: info@pillarelectric.com
Website: pillarelectric.com

Text Messaging Program

By providing your phone number to Pillar Electric, you consent to receive text messages from us related to:

  • Appointment confirmations and reminders

  • Job/service updates (arrival times, scheduling changes, completion notices)

  • Invoices, estimates, and payment reminders

  • Customer service and support communications

Message frequency varies depending on your service activity with us. Message and data rates may apply.

Information We Collect

We may collect the following information when you interact with us:

  • Name

  • Phone number

  • Email address

  • Service address

  • Service/job history and preferences

  • Payment information (processed securely through a third-party payment processor)

How We Use Your Information

We use the information we collect to:

  • Schedule and confirm appointments

  • Communicate about your service, including reminders and updates

  • Process payments and send invoices

  • Provide customer support

  • Maintain accurate service records

  • Improve our services

We do not sell your personal information, and we do not share your mobile opt-in information or phone number with third parties for marketing purposes.

How We Store and Protect Your Information

We use industry-standard safeguards, including secure systems and restricted access controls, to protect your personal information from unauthorized access, disclosure, or misuse.

Sharing Your Information

We may share your information with trusted third parties who help us operate our business, such as:

  • Payment processors (to process transactions)

  • Field service management software providers (such as Jobber, which we use to schedule and manage appointments)

These third parties are only permitted to use your information as needed to provide services on our behalf, and are not authorized to use it for their own marketing purposes.

Your Rights

You may:

  • Request access to the personal information we hold about you

  • Request corrections to inaccurate information

  • Request that we delete your information, subject to legal or operational requirements

To make a request, contact us at info@pillarelectric.com or (602) 900-1667.

Opting Out and Getting Help

To opt out of text messages at any time, reply STOP to any message you receive from us. You will receive a one-time confirmation that you have been unsubscribed, and you will no longer receive text messages from us unless you opt back in.

For help, reply HELP to any message, or contact us directly at (602) 900-1667 or info@pillarelectric.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Pillar Electric, LLC
310 N Dobson Rd #4, Mesa, AZ 85201
(602) 900-1667
info@pillarelectric.com